Frequently Asked Questions

Number Products Version Question
863 Artlantis Render
Artlantis Studio
5.0 5.1 6.0  Why when playing a VR Object or Panorama with Flash Player remains black?
1218 Artlantis Media
Artlantis Render
Artlantis Studio
5.0 5.1 6.0  I purchased an item from the Media Store but it is not shown in my catalog. What can I do?
1215 Artlantis Render
Artlantis Studio
4.1 5.0 5.1 6.0  How to change graphics card settings to use your dedicated GPU with Artlantis on a Windows computer?
1214 Artlantis Render
Artlantis Studio
5.0 5.1  How to prepare diagnostic files with Artlantis V5?
1213 Artlantis Render
Artlantis Studio
5.0 5.1  How can I activate my single license of Artlantis V5?
1212 Artlantis Render
Artlantis Studio
5.0 5.1  How to install and activate network licenses with Artlantis version5?
1209 Artlantis Media
Artlantis Render
Artlantis Studio
5.1  Why the Artlantis Media Converter don't let me to converter an object?
1207 Artlantis Media
Artlantis Render
Artlantis Studio
5.1  If I transfer my Media folder from a computer to an other one I loose my own created sub categories folders.
1206 Artlantis Render
Artlantis Studio
5.0 5.1  What does the error message mean that I receive when trying to activate Artlantis?
1194 Artlantis Media
Artlantis Render
Artlantis Studio
5.1  Why Artlantis Media can't be loaded and the demo file can't be opened?
1192 Artlantis Render
Artlantis Studio
4.1 5.0 5.1  An imported file having a png texture with an alpha channel do not show the tranparency.
1188 Artlantis Render
Artlantis Studio
5.1  Why after having used Time Machine Artlantis can't be serialized?
1187 Artlantis Render
Artlantis Studio
5.1  Why after having transferred my Mac applications from one Mac to an other one Artlantis refuses to be serialize?
1184 Artlantis Render
Artlantis Studio
5.0 5.1  Network, does Artlantis get install with a silent install or an image installing?
1183 Artlantis Render
Artlantis Studio
5.1  Pourquoi Artlantis ne veut-il pas s'installer ?
1182 Artlantis Render
Artlantis Studio
5.0 5.1  Artlantis won't get installed?
1180 Artlantis Render
Artlantis Studio
5.0 5.1  Why Artlantis can't be serialized?
1179 Artlantis Media
Artlantis Render
Artlantis Studio
5.0 5.1  A Media object does not get converted what to do?
616 Artlantis Studio 4.1 5.0 5.1 6.0  When exporting an .atl file from ArchiCAD, why can't the Light box the light be box be checked in the export dialog box?






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